Aladdin99 Privacy Policy — How We Protect Malaysian Users' Information
This Privacy Policy describes how aladdin99 collects, uses, stores and protects users' personal information. We are committed to handling your privacy transparently and responsibly, in line with industry best practices.
Effective date: 1 January 2026. Please check this page from time to time for the latest updates.
1Information We Collect from You
When you register and use the aladdin99 platform, we collect various types of information to ensure our services run smoothly and securely. The categories of information collected are as follows:
Your full name, email address, phone number, date of birth, and login credentials provided during registration.
Device type, operating system, browser type, IP address and unique device identifier used to access the platform.
Transaction details in MYR (RM), chosen payment methods such as FPX or eWallet, and deposit and withdrawal records. We do not store full credit card numbers.
In-platform activity records including games played, session duration, login frequency and account setting preferences.
2Why This Information Is Collected and How It Is Used
Aladdin99 uses the information collected for specific and limited purposes. We do not use your data for anything beyond what is stated below:
- Account management and identity verification — Ensuring every account is legitimate and secure, and preventing misuse of the platform.
- Financial transaction processing — Verifying and processing MYR deposits and withdrawals accurately and securely.
- Customer Support — Using account information to help resolve queries and complaints efficiently.
- Platform improvements — Analysing aggregated usage data to improve platform performance and user experience.
- Service communications — Sending important notifications related to your account, security and policy updates via email or SMS.
Aladdin99 does not sell, rent or disclose users' personal information to third parties for marketing purposes without your consent.
3Use of Cookies and Tracking Technologies
The aladdin99 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. The types of cookies used include:
- Session cookies — Required to maintain your logged-in status during an active session. These cookies are automatically deleted when you close your browser.
- Preference Cookies — Saves your language preferences and display settings for a smoother experience on return visits.
- Analytics cookies — Collecting non-personally identifiable usage data to help us understand how users interact with the platform.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect platform functionality.
4Data Storage & Security Measures
How Data Is Stored
All aladdin99 user data is stored on servers protected by industry-standard security protocols. Data is encrypted in transit using SSL/TLS technology and kept in an environment secured against unauthorised access.
Retention Period
Active account information is retained for as long as your account remains active. Following account closure, transaction data and account records may be retained for a specified period to meet legal compliance and internal audit requirements.
Sharing with Third Parties
Aladdin99 may share information with licensed payment processors for transaction verification purposes, or with competent authorities when required by law. All data sharing is subject to strict confidentiality agreements and limited strictly to the information necessary.
5Your Rights as a User
You have the right to request a copy of the personal information we hold about you. Requests can be made via our support email.
If the information we hold is inaccurate or out of date, you have the right to request a prompt correction through your account dashboard or via support.
You may request deletion of your personal data upon account closure, subject to any applicable legal record-keeping obligations.
6Policy Changes and How to Contact Us
Privacy Policy Updates
Aladdin99 reserves the right to update or amend this Privacy Policy at any time. Users will be notified of any material changes via in-platform notifications or email to registered users. Continued use of the platform after changes are published will be considered acceptance of the updated policy.
Contact Our Team
If you have any questions, concerns or requests regarding this Privacy Policy or how your information is handled, please contact our support team via:
Email: [email protected]
You may also browse the FAQ for answers to general questions about privacy and account security.
Ready to enjoy entertainment on a platform that puts your privacy first?